Privacy Policy

Thank you for choosing Tunnel India as your service provider for gaining insights and analysis for building tunnels and other underground constructions in India. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use and safeguard your information when you interact within our website, services and products. By assessing or using our services, you consent to the practices described in the privacy policy below –

Information we collect

• Personal Information. We may collect personal information directly from you when you voluntarily provide it to us. This information may include but is not limited to your name, email address, contact number, job title, company name and other relevant details. We collect this information to provide you with our optimum services and maintain effective communication.
• Usage Data. When you use our services, we automatically collect certain information about your device, browsing actions, and patterns. This may include your IP address, browser type, operating systems referring URLs, and other usage information. We collect this data to analyse trends, administer our services, track user activities, and gather demographic information for internal purposes.

Use of information

• Providing and Improving Our Services. We use the collected information to deliver the services you request, respond to your enquiries, provide technical support and communicate with you regarding updates, promotions and other important notices. Additionally, we use the information to enhance and improve our services, develop new features, and personalise your experience.
• Analytics and Aggregated Data. We analyse and aggregate data to better understand user preferences and improve our services. Such data is anonymized and does not identify any individual. Aggregated data may be shared with third parties for research, marketing and statistical purposes.
• Legal Compliance. We may use and disclose your information to comply with applicable laws, regulations, legal processes, or government requests. We may also exercise your legal rights or defend against legal claims.

Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information once it is no longer needed.

Data Security

We prioritise the security of your personal information and employ reasonable security measures to protect against unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

Third Party Website and Services

Our services may contain links to third party websites, applications, or services that are not owned or controlled by us. This privacy policy does not apply to those third-party platforms. We encourage you to review the privacy policies of any third-party websites or services that you access.

Children’s privacy

Our services are not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child without appropriate consent, we will take necessary steps to delete such information promptly.

Changes to the Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices and legal obligations; will keep you notified of any material changes by posting the updated privacy policy on our website or through the communication channels. Please review the privacy policy periodically to stay informed about how to collect, use and protect your information.

Data Sharing and Disclosure

• Service Providers. We may engage trusted third-party companies and individuals to facilitate our services, perform service-related functions, or assist us in analysing how services are used. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Transfer. In the event of a merger, acquisition, sale or transfer of assets, your personal information may be transferred as part of the transaction. We will notify you by an email and/or a prominent notice on our website of any change in the ownership or uses of your personal information.
• Legal Compliance and Protection. We may disclose your personal information if required to do so by law or in response to valid requests from public authorities. We may also disclose your information to protect and defend our rights or property, enforce our terms of service, or act in urgent circumstances to protect the personal safety of our users and of the public.

International Data Transfer

If you are accessing or using our services from outside India, please be aware that your information may be transferred or stored in servers located in India or other countries. By providing your information and using our services, you consent to such transfers and storage.

Your Data Protection Rights

Depending on your location and application of data protection laws, you may have certain rights regarding your personal information

• Right to Access. You have the right to request access to the personal information we hold about you and receive a copy of it.
• Right to Rectification. You have the right to request correction or update your personal information if it is inaccurate or incomplete.
• Right to erasure. You have the right to request the deletion of your personal information under certain circumstances, such as it is no longer necessary for the purpose for which it was collected or if you wish to withdraw your consent.

Contact Us

If you have any queries, concerns, or requests regarding this privacy policy or our privacy practices, please contact us at- office@bouw.co.in

By using our services, you acknowledge that you have read and understood this privacy policy and consent to the collection, use and disclosure of your information as described herein.